Terms and Conditions

The terms and conditions of our service. By using our services, you agree to the following terms and conditions.

Scoffable and/or its affiliates ("Scoffable") provide website features and other products and services to you when you visit or order at Scoffable.com (the "website"), use Scoffable products or services, use Scoffable applications for mobile, or use software provided by Scoffable in connection with any of the foregoing (collectively "Scoffable Services"). Scoffable provides the Scoffable Services to you subject to the conditions set out on this page.

Conditions of Use

Please read these conditions carefully before using Scoffable Services. By using Scoffable Services, you signify your agreement to be bound by these conditions. We offer a wide range of services, and sometimes additional terms may apply. When you use a Scoffable Service (for example My Account, Gift Cards or Scoffable applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that Scoffable Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

Privacy

Please review our privacy policy and cookies policy, which also govern your use of Scoffable Services, to understand our practices.

Electronic Communications

When you use any Scoffable Service or send emails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on the website or through other Scoffable Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Marketing

When you place your first order through the Scoffable website you agree to receive occasional promotional and marketing messages from Scoffable. You can opt out of this communication (a facility to do this is always provided within marketing messages we send). Note that if you opt out, Scoffable will still need to send you messages related to orders or services you have purchased through us (such as confirmations, status updates etc).

Please review our privacy policy for further details regarding how Scoffable uses the information you supply.

Copyright, Authors' Rights and Database Rights

All content included in or made available through any Scoffable Service, such as text, graphics, logos, button icons, images and data compilations is the property of Scoffable or its content suppliers and is protected international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any Scoffable Service is the exclusive property of Scoffable and is protected by international copyright and database right laws.

You may not extract and/or re-utilise parts of the content of any Scoffable Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any Scoffable Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Scoffable Service (e.g. our menu's, pricing, option structures) without our express written consent.

Trademarks

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Scoffable Service are trademarks or trade dress of Scoffable. The Scoffable trademark and trade dress may not be used in connection with any product or service that is not Scoffable's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Scoffable. All other trademarks not owned by Scoffable that appear in any Scoffable Service are the property of their respective owners, who may or may not be affiliated with, connected to Scoffable.

Licence and Access

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Scoffable or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Scoffable Services. This licence does not include any resale or commercial use of any Scoffable Service or its contents; any collection and use of any menu listings, descriptions, prices or option structures; any derivative use of any Scoffable Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Scoffable or its licensors or other content providers. No Scoffable Service, nor any part of any Scoffable Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Scoffable without our express written consent. You may not use any meta tags or any other "hidden text" utilising Scoffable's name or trademark without our express written consent.

You may not misuse the Scoffable Services. You may use the Scoffable Services only as permitted by law. The licenses granted by Scoffable terminate if you do not comply with these Conditions of Use or any Service Terms.

Your Account

If you use any Scoffable Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the My Account area of the website.

You must not use any Scoffable Service: (i) in any way that causes, or is likely to cause, any Scoffable Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

Reviews, Comments, Communications and Other Content

Visitors may post reviews, comments and other content and send other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of submitted content. We reserve the right to remove or edit such content. If you believe that any content on any Scoffable Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any Scoffable Service, please contact us and we will respond.

If you post content or submit material, and unless we indicate otherwise, you grant: (a) Scoffable a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) Scoffable, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose. No moral rights are assigned under this provision.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, you agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Scoffable including the execution of deeds and documents, at our request.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Scoffable for all claims brought by a third party against Scoffable arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us.

Intellectual Property

Scoffable respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us immediately.

Other Businesses

Parties other than Scoffable sell products / food items on this website. We carefully monitor the content of the website to help ensure that no illegal/prohibited products are listed, however we do not warrant the offerings of, any of these businesses or individuals. Scoffable does not assume any responsibility or liability for the actions, product/item, and content of all of these or any other third parties. You can tell when a third party is involved in your transactions (we provide the trading name and address on both the search and menu pages), and we may share your information related to those transactions with that third party. You should carefully review our privacy policy for more information on how your information is shared.

Scoffable's Role

Scoffable allows third party vendors to list and sell their products on Scoffable and provides a venue for vendors and buyers to negotiate and complete transactions. In each such case this is indicated on the respective menu page which clearly states the vendor trading name and address you are ordering from. Scoffable as a platform provider helps facilitate transactions that are carried out on the Scoffable platform including the processing of card transactions on behalf of our partner vendors.

Payment

Cash payments are made directly to the vendor fulfilling the order. If you have chosen to pay with credit or debit card, the transaction is processed by Scoffable on behalf of the vendor that you are ordering with.

Complaints Procedure

In the case where you have a complaint, dispute, concern or query related to a card payment (or anything else), please contact us and we will be able to provide support for you.

Pricing And Availability

All prices are inclusive of legally applicable VAT but this may exclude delivery charges (some vendors / self-employed delivery drivers may not be VAT registered and you should contact the vendor directly if you require more information surrounding this). As Scoffable are not a party to the sale, we are unable to issue VAT receipts, invoices or other documentation related to the sale other than what is provided in your confirmation E-Mail and the My Account area of the site and you should contact the vendor directly if you require additional information / documentation.

We list availability information for items sold by us on the website. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As your order is processed by the restaurant, they will inform you as soon as possible if any items you order turn out to be unavailable and you will of course not be charged for those items.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items present on our interactive menus may be mispriced. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before fulfilling your order to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will refund the discrepancy and process your order as normal.

Product Information

Unless expressly indicated otherwise, Scoffable is not the manufacturer of the items sold on this website. While we work to ensure that item information on our website is correct, actual item packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the items before consumption and contact the vendor before placing your order if you require specific information about ingredients used in the preparation of a dish.

Allergy Information

If you require specific allergy related information, you should contact the restaurant directly before placing an order using Scoffable. We manage a large number of menus and have to rely on information printed on paper menus which may not always be correct or is subject to change at any time.

Cancellation

The items sold on Scoffable are made to order so please note that once you have placed your order and your payment has been authorised you will not be able to cancel your order nor will you be entitled to a refund unless this has been agreed and authorised by the vendor directly. Scoffable reserves the right to cancel any order and will notify you immediately of any such cancellation.

In the case where you have submitted an order using a credit or debit card and your payment has been authorised, due to standard banking procedures your bank or card issuer will "ring-fence" the full amount of your order. If your order is subsequently cancelled, this may take between 3 to 5 working days (or longer, depending on your bank or card issuer) to be returned to your account. You acknowledge and agree that neither we nor the relevant vendor will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account.

Delays in Transmission of Orders

You accept that there may be in some cases a short delay in communicating your order to the vendor due to events outwith our reasonable control, such as equipment failure at the vendor premises, an extremely high volume of orders for that particular vendor (your order will be placed into a queue in this situation) or for the management and prevention of fraud risk. Under normal circumstances orders are delivered to the vendor electronically in real-time.

Vouchers

Vouchers that have been issued by Scoffable are subject to our separate voucher terms and conditions.

Our Liability

We will do our utmost to ensure that availability of the Scoffable Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Scoffable Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Scoffable will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Scoffable Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

Alterations to Service or Amendments to the Conditions of Use

We reserve the right to make changes to any Scoffable Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Scoffable Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Waiver

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

Children

Our service is not for use by children, although we sell children's products for purchase by adults. If you are under 18 you may use the Scoffable Services only with the involvement of a parent or guardian.

Age Restricted Products

Cigarettes and/or alcohol are not for sale to persons under the age of 18. Pursuant to the Licensing Act 1964, it is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18. Any orders containing either alcohol or cigarettes cannot be accepted from or on behalf of persons under the age of 18.

Our Contact Details

Scoffable UK Headquarters:
Scoffable
The Alba Centre
The Alba Campus
Rosebank
Livingston
EH54 7EG

VAT Registration Number:
GB 172 8233 07

Additional Scoffable Software Terms

Please see the following additional terms related to Scoffable software:

Use of Scoffable Software

You may use Scoffable Software solely for purposes of enabling you to use and enjoy the Scoffable Services as provided by Scoffable, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Scoffable Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Scoffable Software or otherwise assign any rights to the Scoffable Software in whole or in part. You may not use the Scoffable Software for any illegal purpose. We may cease providing any Scoffable Software and we may terminate your right to use any Scoffable Software at any time. Your rights to use the Scoffable Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Scoffable Software that are specifically identified in related documentation may apply to that Scoffable Software (or software incorporated with the Scoffable Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Scoffable Service is the property of Scoffable or its software suppliers and protected by international copyright laws.

Use of Third Party Service

When you use the Scoffable Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering

Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Scoffable Software, whether in whole or in part, or create any derivative works from or of the Scoffable Software.

Linking to Us

  • You may link to the Scoffable homepage or vendor specific entry page provided that you do so in a manner which is fair and legal and does not cause damage to the reputation of Scoffable or associated trademarks / trade dress.
  • You must not create a link from a website that is not operated by you or in a way that suggests a form of association with or endorsement by Scoffable where none exists.
  • Scoffable has the right to withdraw the linking permission at any time.

Updates

In order to keep the Scoffable Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Contact

If you would like to discuss any of the terms outlined in this document, please contact us and we will be happy to respond to any queries you may have.

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